Contact information
Contact Information
Last Updated: July 28, 2026
PawBrim is committed to providing customers with clear and accessible contact information.
For questions concerning products, orders, payments, shipping, returns, refunds, or general customer service, you may contact us using the information below.
Business Information
Business / Store Name: PawBrim
Website: pawbrim.shop
Email: support@pawbrim.shop
Phone: (778) 555-0139
Business Address:
257 Bessborough Dr
East York, ON M4G 3K4
Canada
Customer Service Inquiries
For faster assistance regarding an existing order, please include:
- Your order number
- Your full name
- The email address used during checkout
- A clear description of your request
For damaged, defective, or incorrect products, photographs may help us investigate and resolve the issue more efficiently.
Returns and Refunds
Return and refund requests should be submitted to:
Customers should contact PawBrim before returning products so that our team can provide appropriate return instructions.
Eligible purchases are covered by our 30-day free return and refund policy.
Shipping Questions
PawBrim provides free worldwide shipping, with an estimated delivery timeframe of 7–10 days.
Customers with shipping or tracking questions may contact our support team using the information above.
We appreciate every customer who chooses PawBrim and will make reasonable efforts to provide helpful and timely assistance.